AI Services

AI Services service track

GenAI and LLM Integration

We build RAG pipelines, AI copilots, document intelligence, knowledge retrieval systems, fine-tuning workflows, and enterprise LLM integrations.

Approach

Put large language models to work inside your business.

The work is structured around explicit decisions and usable outputs rather than a generic delivery template.

Workflow value

LLM integration becomes valuable when it is connected to the right knowledge, workflow, interface, evaluation method, and business control. A chat box alone rarely solves the operational problem.

Controlled integration

Solutyics designs GenAI systems around retrieval quality, model selection, prompt structure, privacy, latency, cost, guardrails, and user feedback. The goal is to make AI output useful, measurable, and safe enough for the context.

Fit

Where this creates leverage

The strongest engagements have a clear operating constraint, decision, workflow, or delivery risk to improve.

Best fit

Conditions that make the work valuable

  • Companies building internal knowledge assistants
  • Products adding AI copilots or document intelligence
  • Teams automating content, support, research, or analysis workflows
  • Organizations that need RAG or LLM integration in existing software

Typical use cases

Situations the service can address

  1. Internal knowledge base assistant
  2. Document extraction and summarization
  3. Customer support copilot
  4. AI workflow inside a SaaS product

Deliverables

What Solutyics actually delivers

Each workstream is labelled for the outcome or artifact it is responsible for, not its position in a template.

LLM architecture

LLM integration architecture

Retrieval pipeline

Retrieval and vector-search pipeline

Prompt and output design

Prompt, context, and structured-output design

Quality evaluation

Evaluation set and quality checks

Operational monitoring

Deployment, monitoring, and documentation

Process

How the work moves

A visible sequence of decisions, working outputs, review points, and handover, rather than a black-box delivery cycle.

Identify the workflow

We define the task, users, documents, expected outputs, risks, and success criteria.

Design retrieval and prompts

We plan data ingestion, chunking, vector search, context rules, structured outputs, and guardrails.

Build the integration

We implement the UI, APIs, model calls, retrieval pipeline, logging, and feedback loops.

Evaluate and tune

We test answer quality, hallucination risk, latency, cost, and operational monitoring.

Outcomes

What should improve after the work

Useful AI inside existing workflows

Better retrieval and answer quality

Clearer guardrails and evaluation

A maintainable GenAI integration

FAQ

Questions that shape the work

The answers below clarify scope, collaboration, ownership, and the conditions that usually affect delivery.

What is RAG and when do we need it?

RAG, or retrieval-augmented generation, lets an LLM answer using your documents or data. It is useful when the model needs current, private, or domain-specific context.

Can you integrate with OpenAI, Anthropic, Gemini, or open-source models?

Yes. Model choice depends on quality, privacy needs, latency, pricing, hosting requirements, and the type of outputs required.

How do you reduce hallucinations?

We constrain retrieval, cite source context where appropriate, use structured outputs, add refusal behavior, evaluate against test cases, and design human review for sensitive workflows.

Can LLMs work with private company documents?

Yes, but access permissions, storage, provider terms, retention, and security controls must be designed before private data is connected.

Do we need fine-tuning?

Often not at first. Retrieval, prompt design, better data preparation, and evaluation usually come before fine-tuning. Fine-tuning is useful for specific output patterns or domain behavior.

Next step

Bring LLMs into the workflow with retrieval, evaluation, and control.

Share the documents, users, and desired outputs. We will help design the integration beyond the demo.

Start a conversation